Outlook Email Setup Questions FAQ - Total Merchant Services

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Setting Up Outlook and Outlook Express

View our flash videos for instructions or read below: If you are using anything other than Outlook or Outlook Express you will need to view the flash videos.

Before starting:

1. Make sure your domain name loads. If it doesn't load your your email account won't work.

2. Make sure you have setup your email accounts at yourdomain.com/cPanel

You are now ready to begin setting up your email accounts. Outlook and Outlook Express work pretty much the same.

Open Outlook Express
Go to "Tools" and click on "Accounts"

3. An "Internet Accounts" window will pop up. Click on "Add", then click on "Mail".

4. This will start up Internet Connection Wizard. Enter your name where it says "Display name:" and click "Next" at the bottom right.

5. Enter your Email address in the input box. This does have to be your "username@yourdomain.com"( you can use "john@yourdomain.com, webmaster@yourdomain.com, etc). Just make sure it is the same as you setup in cPanel or you won't receive replies. Then click Next.

6. In the Incoming mail (POP3…) field type mail.yourdomain.com
In the Outgoing mail (SMTP)… field type mail.yourdomain.com
(so if your domain name is elitepolls.com, then you would put "mail.elitepolls.com" there). Click Next.

7. Now type in your username that you have setup from cPanel using the following format: "yourusername@yourdomain.com" (example john.smith@yourdomain.com)

8. Just click Finish and you're done!

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