Web Hosting FTP Questions

Q. Do you have any FTP tutorials?
A. Yes. View our flash movies on "how to" for Cute FTP and WS FTP and FTP within your cPanel.

Q. Where can I download a free FTP tool?
A. We recommend downloading WS FTP from here

Q. My domain name is not working yet, (fully propagated) . How do I FTP until it is working properly?
A. In your FTP client insert your username, password and use the IP address in your welcome email in the host address. You could use the FTP in your cPanel and it is taken care of for you.

Q. It's not letting me upload my files what's wrong?
A. Make sure you are uploading to the right web directory which is the public_html folder.

Q. Why doesn't my ftp password change when I change my cPanel password?
A. Please allow 24 hours for your FTP password to sync with your cPanel password.